Faqs

Yes! Every piece is handcrafted by skilled artisans using authentic, premium-grade Kashmiri walnut wood, renowned for its rich color tones and durability.

Yes, we accept custom orders for specific sizes, names, or Islamic calligraphy verses. Contact our support team or WhatsApp us to discuss your custom project.

Standard delivery across Pakistan takes 3 to 5 working days. Since many items are handcrafted, custom orders may take slightly longer.

Simply wipe clean with a soft, dry cloth. Avoid using harsh chemical cleaners, abrasives, or soaking the wood in water.

We exclusively use authentic, premium-grade Kashmiri walnut wood (Juglans regia), which is globally celebrated for its rich dark grains, exceptional durability, and smooth natural finish.

Absolutely. We use natural organic oils, beeswax, and high-quality non-toxic varnishes that preserve the walnut wood’s natural texture and grain pattern while protecting it safely for everyday home use.

Yes! We love bringing custom ideas to life. Whether you need a specific size for a wall mirror, a custom family name on a serving tray, or a specific Quranic verse/Islamic calligraphy piece, contact our team to discuss your requirements.

Because custom hand-carving requires meticulous time and attention from our artisans, custom orders typically take 7 to 14 working days to craft before being securely shipped out.

You can modify or cancel your order within 24 hours of placement. Once our artisans have started hand-carving or the order has been dispatched, modifications may no longer be possible.

Standard orders are shipped promptly and typically arrive within 3 to 5 business days across major cities in Pakistan.

Currently, we primarily ship across Pakistan. However, for international inquiries (such as the UK, US, UAE, or EU), please reach out to us directly via WhatsApp or email, and we can arrange custom international courier delivery.

We take extra care with secure multi-layered packaging—including heavy-duty bubble wrap, custom foam corners, and reinforced corrugated boxes—to ensure your fragile items arrive in pristine condition.

Wipe them clean with a soft, damp cloth immediately after use. Do not soak them in water and never put them in a dishwasher or microwave. Occasionally applying a thin coat of food-grade mineral oil or beeswax will keep the wood looking rich and glossy.

Dust them gently with a dry microfiber cloth. Avoid hanging them in areas exposed to direct, harsh sunlight for prolonged periods or in high-moisture rooms like damp basements to prevent natural wood shifting.